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Service Provider model

As a Service Provider you’ll be able to offer your clients our extensive suite of telecoms products and you can set your own prices, determining your own margins. You’ll also have the support of Telstra's Service Provider team, who will offer support both before and after the sale, helping you to maximise you revenue opportunity. The team includes your Account Manager, Service Manager and Pre-sales Technical Support.

We want to make it as easy as possible for you to service your clients well, so we also deliver a range of support options though our Channel portal which provides product information, online provisioning tools, order tracking and instant access to call detail records, to help you serve your clients efficiently and effectively.

  • You contract with the end customer
  • You bill and collect payment from customers directly
  • You manage the ongoing customer relationship including first line service calls
  • You are responsible for cross selling and up selling
  • You are responsible for setting the prices Telstra provides you with a cost schedule and a range of useful tools

To log in to the Telstra Service Provider Portal, please click here: Service Provider Portal

Find out more about the 21CN deployment

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Contact Telstra's sales team today: 0800 856 2120